Copyright ©2018 Factor Four Consulting

Factor Four Consulting, Inc

5413 Burford St.

San Diego, CA 92111

tel: 858-220-0202

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April 12, 2013

How would you answer the question: “How is your business different?” If your answer involves “better customer service” or “we treat our customers better,” you have a problem. Unless you are in a situation like Southwest Airlines where
the industry is notorious for lous...

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